Support
We're here to helpContact us
Email: decklyappsupport@gmail.com
To help us resolve your issue faster, please include your device model,
iOS or Android version, and a short description of the problem.
Managing your subscription
- Deckly offers auto-renewing subscriptions. Your subscription renews automatically unless cancelled at least 24 hours before the end of the current period.
- iPhone or iPad: to view, change, or cancel your subscription, open the Settings app → tap your name → Subscriptions → Deckly.
- Android: open the Play Store → tap your profile icon → Payments & subscriptions → Subscriptions → Deckly.
- Already subscribed with this Apple ID or Google account? In Deckly open Profile → Restore Purchases to restore access.
Deleting your account
You can permanently delete your account and all associated data directly in the app: open Profile → Delete account and follow the confirmation steps. Deleting your account does not automatically cancel an active subscription. Please cancel it separately in your store's subscription settings (see above). Full instructions, including how to request deletion by email if you no longer have the app, are on our account deletion page.
Privacy & data
For details on what we collect and how we handle your data, see our Privacy Policy. For the rules that govern your use of Deckly, see our Terms of Service.
Contact
Deckly
Email: decklyappsupport@gmail.com